Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hello, we’re really sorry to hear that the size wasn’t what you expected, and we completely understand your concern. Thank you for sharing this feedback. We’ll make sure to pass it along to our team. We do include detailed measurements in the product description, but we’ll certainly look into how we can make this clearer for our customers.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“What about me not even receiving my package. But this is the 2nd time I’m being asked to leave a review. My order was placed July 6th. Today is July 19th. Still I haven’t received my package.”
Hi, thank you for your feedback, and we're very sorry to hear about the frustration this has caused.
We’d like to apologise for the delay in receiving your order. Please note that your order was dispatched on time from our side, but unfortunately, it appears there were unexpected delays with the courier. According to the tracking information, your parcel has now been delivered.
Best regards, Aleksandra, Management Team, My 1st Years
“Quick delivery! Lovely quality, well made bag. All the little details from packaging to branding, is great. Lovely birthday gift for our nephew for starting nursery.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
