“I did not have the backpack personalised as I had expected
On ordering , the website did keep going down and I had to restart a few times , so this was my fault for not checking final order.
Dorato was very helpful in replying quickly and arranging this to be done on its return.
She sent it back express delivery in time for my niece’s birthday.This was excellent customer service Quality was very good and I would recommend this product and this company”
