“It is set upstairs as suggested over the phone. It just reaches down to the back door for the sensor so the testing was reassuring that the pendant works at the extremity of the house as well as upstairs near the bedroom and bathroom.
I haven't used the call button for an emergency yet so I cannot comment on the call out procedure. I have only just started the payment plan, but so far everything seems to be as explained over the phone. No worries.”