Dualit hot chocolate maker and 5 tubes bundle Reviews

4.3 Rating 15 Reviews

About KNOOPS:

Jens Knoop has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Sussex. Today, our expertly crafted chocolate drinks and coffee can either be prepared by one of our Knoopologists in store, or created by our customers themselves at home.

We are experts in the craft of creating the perfect drinking chocolate - a process we call 'Knoopology'. The Knoops concept is based around our carefully curated percentage menu, which offers a wide range of chocolates to suit all tastes. Our real chocolate flakes can be used with one of our hand-picked hot chocolate makers to create the unique Knoops experience at home.

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hello@knoops.co.uk

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This product was for: Myself

How was the delivery of your order? Poor

“I didn't get my order, didn't get replied from my emails, eventually I got a refund”

1 Helpful Report

Posted 7 months ago

This product was for: Myself

How was the delivery of your order? Good

“Recommend it.... But too expensive! Realistically, I would only be purchasing again if price were 50%”

1 Helpful Report

Posted 10 months ago

Hi Harvin, Thanks for your feedback, we really appreciate you giving our drinks a try and recommending us. We understand that price is an important factor, and we’re always working to ensure our products reflect the quality of our ingredients and craftsmanship.

Posted 9 months ago

This product was for: A gift

How was the delivery of your order? Good

“Bought as a Christmas gift which was very well received.”

2 Helpful Report

Posted 1 year ago

This product was for: A gift

How was the delivery of your order? Good

“Delicious hot chocolate and super easy Dualit hot chocolate maker, mmm heaven ! Superb customer service as well, cannot recommend enough”

4 Helpful Report

Posted 1 year ago

This product was for: A gift

How was the delivery of your order? Good

Author didn't leave any comments.

1 Helpful Report

Posted 1 year ago

This product was for: Myself

How was the delivery of your order? Good

“What I have used so far have been lovely but not tried all of them. The machine is sleek and easy to use”

2 Helpful Report

Posted 1 year ago

This product was for: Myself

How was the delivery of your order? Poor

“dream machine for hot chocolate with all the variations I could wish for”

3 Helpful Report

Posted 1 year ago

This product was for: A gift

How was the delivery of your order? Poor

“I’m rather disappointed with my experience thus far. I’ve yet to receive my order, and there has been minimal updates regarding the delay. I do hope the company can improve its communication and customer service moving forward.”

2 Helpful Report

Posted 1 year ago

Hi Ma, thank you for the feedback and sorry about the delay and inconvenience caused. I see your original order was misdelivered and the team has raised this with the courier. Hope you enjoy the replacement order and sorry about the inconvenience caused.

Posted 1 year ago