“Love it. Large, and sturdy. Did not move during the weather of 2024. Just cleaned it after 1 and half years, and it's looking like new again. It is big though, so make sure you have enough roo.”
“Bought this last year, unfortunately due to a recent storm it became damaged. I contacted the customer service team and managed to purchase spare parts. Kettler are a breeze to work with and we had a few laughs during the whole process. Sarah from the Customer Service team and everyone else involved cannot be thanked enough. Roll on BBQ season. I would highly recommend.”
Hi Neil!
Thank you for your wonderful 5-star review of the BBQ Panalsol! We’re so sorry to hear about the damage from the storm, but we’re glad you had a smooth experience with our customer service team. It’s great to know that Sarah and the rest of the crew brought some laughs to the process! Your recommendation means a lot to us. Here’s to an exciting BBQ season ahead!
Best wishes,
The Kettler Team
Hi Terry,
We're sorry to hear that you felt the BBQ Panalsol wasn’t the right choice for you. We always strive to provide high-quality products that offer great value, but we appreciate your feedback.
If there’s anything we can do to assist or if you’d like to discuss your experience further, please don’t hesitate to reach out to our customer service team.
Best regards,
The Kettler Team
