Hi Daniel,
Thank you for your feedback, and we're sorry to hear that the Menos Medium Hexagonal Pouffe didn’t meet your expectations. As this is a waterproof outdoor pouffe, the material is designed to be durable and weather-resistant, but we understand if it’s not to your taste.
If you’re not 100% satisfied with the product, we’re happy to accept a return. Please reach out to us at sales@kettlerdirect.co.uk, and we’ll assist you with the return process.
Best regards,
The Kettler Team
