Dear Michelle,
Thank you so much for taking the time to provide us with your valuable feedback on our Weight Set for Protective Cover x4. We greatly appreciate it!
We recommend filling the weight set up with sand to provide great additional security for your protective covers, and we are sorry that this was not clear when you purchased them.
We will notify our Online team of this missing information on the description.
“These seemed a good idea but I couldn’t work out how to use them. I wrote to Kettler for help and just got a repeat of the useless instructions that came with the weights. I asked for clarification and to be fair, they sent some more pictures.
It seems that the inner ring detaches from the clip, but there is nothing in the original instructions to suggest this, and I’m the meantime I had bought alligator clips designed for tarpaulins, which worked very well.”
I am very sorry that you had trouble with the instructions for your product. It is great to have your feedback and we have passed this on to our product development team for consideration.
“Difficult to clip on to the cover. One of the connectors snapped on day two. They aren’t actually weights. You have to fill them with sand which provides the weight. Essentially you are paying for a bag with a flimsy clip on it in order to put some sand in. Was less than impressed by these.”
