Thank you for sharing your experience. I’m sorry to hear the Charlbury Chair cover doesn’t fit snugly and is prone to wind damage and water pooling. We want to help resolve this.
Please contact our customer service team -Sales@Kettler.co.uk - FAO Kat, with your order number or Proof of Purchase, and we’ll look into a suitable replacement or alternative solution as quickly as possible.
Kind regards,
Team Kettler
“I bought the Charlbury chairs in late spring this year, they are beautiful and so well made, so thought it was time to get the covers and protect them from the wet weather we've been having. They fit well, with elastic ties that go round the legs that will keep the covers in place.”
Hi there!
Thank you for your fantastic 5-star review of the Charlbury Chair Protective Covers. We’re delighted to hear the covers fit well, stay securely in place with the elastic ties, and help protect your chairs in wet weather. If you need any assistance in the future, feel free to reach out to us here at Kettler.
Kind regards,
Team Kettler
Thank you Ian for giving the Charlbury Chair - Protective Cover a 5 star rating! We are so glad to hear that you are happy with your purchase and that it has kept your furniture dry! We appreciate your loyalty and thank you for being a repeating customer.
