“Very disappointed. For the price paid I expected better. The cover finishes about 15 inches from the ground and does not reflect previous high standards expected from Kettler products. Winter months will see the metal base of the expensive cocoon chair open to the elements, leading to rusting of the base earlier thatn expected. Also, what will happen in Gale Force winds when the wind will be able to get under the cover and potentially make the whole chair unstable. It seems that ‘cost-cutting’ on the amount of material used to make the cover has been prioritised over the practicality of a full protection for the chair.”
Hi Andrew
Thank you for your review and we are sorry to see that you have not been satisfied with your purchase.
We have sent you a private message asking for your contact details so that we can call to discuss the issues, so we look forward to hearing from you soon.
Kind regards
Kettler Customer Services
“Good cover apart from only one string underneath to tighten the cover on the seat, not as in the picture which showed 3 or 4!! . Pretty useless as it was impossible to pull tight all the way around. I bought some webbing and clips and added my own to secure to the bottom of the frame, which I shouldn’t have to have done considering the price of this cover. So only an acceptable review I’m afraid.”
“Perfect fit for the double cocoon swing I purchased and excellent quality really pleased I love the Kettler products and the company are so polite and helpful”