“The central pillar that is supposed to hold up the centre of the cover is useless. It stands on two flimsy feet and falls over when you are trying to put the cover over the top. It is also so thin it is likely to tear through the cover fairly quickly. The instructions on how to fit it together are also useless. You basically basically have to guess how it goes together from the very small diagram which is enclosed. I wouldn't recommend this product.”
“To be honest, it is premature to ask me to do this! I shall not take delivery of the actual set of garden furniture, according to you, for another 6 weeks probably! Also, I am feeling pretty miffed as there were two parts to my order for furniture and you have only delivered thus far (John Lewis Order no. 246515310) the Kettler RHS Chelsea Garden Bistro Table and Chairs Set - and one of the chairs is damaged!! I sent you all details by email on 9 June 2020 and pictures of the damaged chair and the relevant paperwork, AND HAVE YET TO HEAR FROM YOU! Not even an acknowledgement of my email complaining. Not a good advert for Kettler at all.”
