“We bought two covers, knowing that they were not intended for the right-hand Palma Corner unit, for which the correct protective cover is out of stock from seemingly all sources in the UK (although somewhat bizzarely left-hand covers are available). We were able to fit a cover to one of the individual settees, but the second settee was too big for the second cover. After speaking to one your employees, I returned the second cover to you by Freepost on 17 October for a refund. I recognise that this is only a week ago, but I have not so far have any acknowledgement of receipt from you.”
