“The Elba Grand Corner Set Protective Cover is excellent. The whole sofa is covered, it’s neat and snugg. Looks amazing and perhaps most importantly it does the job.”
“We love the Elba Grande corner set cover. Fits like a glove and even though it has rained heavily nothing has leaked through. My one negative would be the draw string on the bottom corners doesn’t tighten as much as I would like. We will be buying something to sit onto of the strings to weight them down. This only proved a problem in the high winds though.”
“Very disappointed with my recent purchase. In addition to the covers, I also bought the following from Garden Furniture World in the UK :
Elba grande corner set
Gas Firepit
2 x chairs
2 x foot stools
Cover for gas bottle
In total, I paid £3,759.
I wanted to extend the corner set so that it formed a larger "L" shape by inserting the chairs between the pieces of the corner set.
Before placing the orders, I rang Garden Furniture World to check that this could be done and that the chairs would match the corner set - same size, same material etc.
They assured me that the chairs would match the corner set and that it could be extended in this way.
When the furniture arrived, it was clear that they do not match - different size, different height, different back frame - and cannot be used in this way.
When I complained, all they offered was to take the chairs back, but that still leaves me with something I didn't want - a small corner set.
So having spent £3,759 and relying on their advice, I now have something I didn't want, having asked the question directly of their staff and receiving misleading advice.
I expected better from an authorised Kettler dealer.
Hayden Vivash”