“Very good quality footstool cover. Always worth buying the correct garden furniture covers - fits snugly so it is not flapping around ! Ties around each leg of footstool to keep in place. Very pleased with this cover.”
“Great quality and fast delivery. I actually bought this cover for the Elba coffee table, not the Elba footstool and it fits perfectly (although it doesn't tell you this anywhere on the website).”
“Very disappointed with my recent purchase. In addition to the covers, I also bought the following from Garden Furniture World in the UK :
Elba grande corner set
Gas Firepit
2 x chairs
2 x foot stools
Cover for gas bottle
In total, I paid £3,759.
I wanted to extend the corner set so that it formed a larger "L" shape by inserting the chairs between the pieces of the corner set.
Before placing the orders, I rang Garden Furniture World to check that this could be done and that the chairs would match the corner set - same size, same material etc.
They assured me that the chairs would match the corner set and that it could be extended in this way.
When the furniture arrived, it was clear that they do not match - different size, different height, different back frame - and cannot be used in this way.
When I complained, all they offered was to take the chairs back, but that still leaves me with something I didn't want - a small corner set.
So having spent £3,759 and relying on their advice, I now have something I didn't want, having asked the question directly of their staff and receiving misleading advice.
I expected better from an authorised Kettler dealer.
Hayden Vivash”
