“The rating only reflect the item not to the company. Delivery was super fast, excellent packaging and presentation. Thank you
The colour of the item was misleading, it looked white on the photo but when received it was more yellow.
I am returning it only because the size was too big and I didn’t like the colour.”
Hi there Zeni,
Thank you for taking the time to leave us some feedback.
I can see that the item in your order is classed as cream so this would explain why this appeared slightly more warm toned than a pure white item. I can see that the imagery used for this item was received directly from the brand, Varley, meaning this is an accurate representation of the colour in-person.
We do appreciate that depending on the device and the brightness of your screen, this can make certain items appear slightly different in colour.
We hope that you found the returns process seamless and hope to see you shopping again with us soon!
Kind regards,
Jules B
