“Purchased this as a nice Christmas treat, however extremely disappointed, especially for a £30 advent calendar!!
Currently on day 8 and so far half of the bags have been anlmost inedible (the popcorn almost soggy and the caramel chewy).
I will not repurchase in future years until quality control is introduced.”
Hi,
Apologies for the inconvenience. We want to make things right for you and resolve your concern. Please contact support@joeandsephspopcorn.freshdesk.com. Again, we are sorry for the inconvenience caused.
J&S 🍿🎩
Hi Louise,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!
J&S 🍿🎩
“I ordered the calendar early because I didn’t know how long it would take to ship from the UK to the US, and also I was afraid it would sell out. Since it was an Advent calendar, we didn’t open the first packet until 12/1. The popcorn was a bit soft. Overall, though, the popcorn was flavorful.”
Hi Donna,
Thank you very much for leaving us a review! We appreciate your feedback and we understand that despite the popcorn being a bit soft, you appreciate the flavour and gave us a fair review.
J&S 🍿🎩
