Hi,
We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you.
J&S 🍿🎩
Hi Elizabeth,
We’re so sorry to hear this and understand your disappointment. Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?
J&S 🍿🎩
“Didn't rate this item at all , takes ages to melt the chocolate, put in recommended amount of chocolate and it drip nice I was so disappointed to be honest”
Hi Mark,
We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order and our customer care team will make this right for you or help you if in case there's anything we can do further.
J&S 🍿🎩
“I ordered this chocolate fountain for my young nephew he absolutely loves it. Great value for money not only that it was a nice looking one compared to others I viewed. I would highly recommend ordering this chocolate fountain. Really happy with it.”
Hi Nicola,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!
J&S 🍿🎩
“We used the chocolate fountain for the first time today. We put in the 600g chocolate as per the box instructions, a bit at a time and let it melt fully before turning on the motor. The chocolate didn't drip very freely at all and it didn't seem to be enough to create a continuous flow. At one point before we had even tried putting in the first item, the top stand become loose (I don't know why as no one was near it at that point) and then the machine span chocolate over hte entire kitchen and those nearest to it. Not very impressed.”
Hi,
We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you.
J&S 🍿🎩
“I ordered the chocolate fountain and some chocolate beans for my son for Christmas and we set it up for New Year’s Eve. The kids and I loved it, it is easy to set up and to clean, the chocolate is delicious and although it took an hour and a half for the chocolate to melt, it was totally worth the wait.”
