Hi Dominika,,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!
J&S 🍿🎩
“I really like the popcorn but I would advise against buying anything on sale as the use by dates are very short. I bought a large bundle to make up fun hampers for kids for a sports club charity night at Easter but had to keep back half the popcorn because it would d out of date by then and that was only 6 weeks away. There was nothing obvious on the listing to make buyers aware.”
Hi,
We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?
J&S 🍿🎩
“I ordered one of the bundle offers. It was such good value and a great range of sweet and savoury. My friends were very impressed by the quality and flavours when we had a movie night and I shared them.”
“The bags were too small, Joe and Seph's used to do sharing bags sizes for reasonable money, however, these were not those.
Despite this, the flavours, of this popcorn have always been great and still remain so.
I appreciated a bundle which allowed me to try a variety of flavours. Now, please, bring back the bigger bags so I can buy my favourite flavours and indulge.”
Hi Penny,
Thank you for your feedback. We always try to ensure that our products reach customers in the best possible condition and this requires a certain amount of packaging. We will take note of this feedback of yours. You can also let us know if there are still issues you want to be addressed by contacting our support: support@joeandsephspopcorn.freshdesk.com
J&S 🍿🎩
Hi Krista,
Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you.
Looking forward to your next purchase.
J&S 🍿🎩