Halvarssons Wish Trousers - Black Reviews

4 Rating 1 Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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0800 130 3377

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Charles Williams

Verified Reviewer

“First pair of trousers came and one of the knee protectors was just placed in the packaging so sent back. 2 nd pair were ok for 3 days riding when the knee protector fell into the bottom of the trousers.on further investigation the bonding on the velcronfastening had failed similar to the first pair I received. 3 rd pair arrived and only been used for 2 days riding hope the Velcro holds out should ever the need for the knee proctors to do their job. He fit of the trousers is very good and only ridden in light shower so can't vouch for their waterproof but they do feel a quality garment. Infinity asked me to send the protectors back on the second pair to verify the problem once they had them said they needed to send them to Halverssons and would be about 3 weeks. They then realised I had them for only 3 days so asked me to send the trousers back for full refund. To be fair they sent out a returns note that allowed the 3rd pair of trousers to be delivered whilst they were still awaiting the 2nd pair to get to theme. Lesson to be learnt Infinity train staff to know if items only just been purchased different process to a normal warranty claim.”

Helpful Report

Posted 3 weeks ago