Dainese Freeland Gore-Tex Gloves Reviews

1 Rating 1 Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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0800 130 3377

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“These gloves are by far the worst I have ever owned. If your hands are slightly damp through sweat or otherwise the glove lining partially comes out with your fingers. I have never had this issue with gloves from other manufacturers. They were returned to Infinity and then to Dainese who disputed the claim that there is a problem with them. So it was just my word against theirs. From my perspective an admission of the flaw and apology would have sufficed. Infinity forwarded the email thread of the conversation they had with Dainese and to say they showed no interest in customer relations would be an understatement. This should not be a reflection on Infinity. They tried their hardest to obtain a refund from Dainese and in the end kindly offered a voucher for the full amount of the gloves. This was most disappointing from Dainese who are supposed to be a premium brand. Personally I shall not purchase any thing from them in future. Very poor.”

Helpful Report

Posted 4 years ago