Root Cause Analysis for Incident Investigation (Level 1) Reviews

4 Rating 74 Reviews
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This is very insightful and we embedding the RCA approach into our company. I did find it very long so completed over some time and in chunks so as not to lose the momentum and my understanding.
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Posted 2 years ago
Enjoyed and easy to follow.The only thing I would say being new to RCA was that some of the answers to the questions were not always covered until the next section so affected the score on some categories.
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Posted 2 years ago
Thanks for the very positive review. And thanks for you feedback on the questions. We will look into that and consider what amendments to make.
Posted 2 years ago