Dear Angela, Thank you so much for taking the time to provide feedback on your purchase of the Ciano Aqua 30 Aquarium With LED Light 25L. We appreciate your honesty and value your experience with our product.
We are truly sorry to hear that your item arrived in a smashed condition, preventing you from fully assessing the tank's quality. This is certainly not the level of service we strive to provide, and we sincerely apologise for any inconvenience caused.
I can see a replacement was issued to you and delivered with no problems.
Once again, we are grateful for your feedback, which allows us to address any issues and enhance our products and services..
Best regards,
HugglePets
