“This did not look like any Animal Dreams hay I have received from a different retailer before, and it looks like it could be a mixture of straw and hay. When I queried it with sales, I was informed that it was hay because it was in the correct packaging and the supplier said they only supply the finest quality hay, but this does not look like finest quality hay, or hay at all for that matter.”
Thank you so much for taking the time to provide us feedback about the Animal Dreams Hay you recently purchased. We really appreciate you letting us know your experience was not up to the standard expected.
We are sorry to hear that this did not look like any Animal Dreams hay you have received from a different retailer before, and it looks like it could be a mixture of straw and hay. We take quality control seriously and are committed to delivering the highest quality product possible.
Can you tell us more about the issue you are having with the hay? Is there something in particular about the hay that is causing concern? We would love the chance to work together to understand how we can make things better for you.
