Hi, We're sorry to hear that you didn't enjoy Heylo bread as much as many of our other customers. We make various different low carb breads and you may prefer an alternative from the Heylo bakery. We'll be in touch to see if you would like to try something else. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Kind regards, The Heylo Team
Hi, We're so sorry that your crackers didn't arrive in top condition. We will always replace or refund any items that aren't 100%. Please drop us a message at heretohelp@weareheylo.com and we'll get fresh crackers (or a refund) sent out to you. Kind regards, The Heylo Team
