Hi,
Thanks very much for your feedback - we appreciate all comments that help us improve. Please accept our apologies for this packing error - it's not our usual standard.
We'll always replace or refund items that don’t arrive in top condition, please contact our Customer Services at heretohelp@weareheylo.com to let us know which you would prefer.
Kind regards,
The Heylo Team
Hi, Thanks for your feedback - we appreciate all comments that help us improve. We're sorry to hear that you didn't enjoy the brownies as much as many of our other customers, but thank you for giving them a try. If you feel there was any issue with the quality, please don't hesitate to get in touch at heretohelp@weareheylo.com. Kind regards, The Heylo Team
