Hi - We're really sorry to hear that you didn't receive your bread in top condition. Our recipes are lab-tested, however low-carb bread products can be susceptible to shortened shelf life, especially depending on shipping conditions. If you haven't already received replacements or refunds, please get in touch with our customer service and we'll get straight onto that. Kind regards, The Heylo Team
“I bought the white and the brown and was amazed at the taste. The brown toasts brilliantly and is great non toasted. The white does not toast as well, I bit chewy so better used plain in a sandwich, still lovely for such low carb bread.”
