“Had mould growing on it. It arrived the day after they posted it. Never had a product thst was mouldy as soon as I received it before.
I got a refund but I wouldn't use them again. Sending out mouldy food, that just isn't acceptable.”
Hi,
We’re really sorry to hear there was a problem with your bread. Although we put a lot of resources and expertise into Heylo products – including lab testing – low carb items can be occasionally susceptible to shortened shelf life, especially depending on transit conditions
We hope your prompt refund has compensated for the inconvenience, and if we can help further please let us know at heretohelp@weareheylo.com.
Kind regards,
The Heylo Team
