PSE American White Oak Kiln Dried 20mm x 45mm Reviews

2.5 Rating 2 Reviews

With a long and proud tradition of supplying quality timber, timber products, and associated services, Howarth Timber & Building Supplies has established an enviable reputation for its versatility, reliability and expertise. Quality and range of products, extensive storage yards and mill facilities, comprehensive distribution networks, sophisticated logistics operations and a competitive pricing structure come as standard. What makes Howarth Timber & Building Supplies different is that we care about the needs of our customers and we are totally committed to offering a world-class, personal service.

About Howarth Timber:

With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.

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Steve Haynes

Verified Reviewer

“Ordered on line with 3 day delivery. Took over a week. No communication from local yard. I called them 4 times and then they delivered on wrong day. Order was for 7x3 metre lengths. Supplied 4x 3m plus 2x3.6 and 1x2.4m. when I complained that the 2.4 was no good to me I was promised an exchange that never arrived. Other than that wood had splits , knots in the edges and was warped beyond acceptable.”

3 Helpful Report

Posted 3 years ago

Hello Thank you for bringing this to our attention. This is not the level of service we would expect you to receive. Please send me the details of your order and what branch it was to sasmith@howarth-timber.co.uk and I will look into it for you and try and rectify your issues, thank you.

Posted 3 years ago

Anthony John

Verified Reviewer

“The staff at Thorne were very helpful in producing two 1 metre lengths out of the only length they had in stock which a a distinct bow in its length As a complete aside the web site asked for my full name which I entered. I have two forenames. The computer then proceeded to take my second name as my surname and ignored my real surname. This meant that the order was recorded under a completely erroneous name and could only be located by the order number. Could someone review the computer software and either request one forename and a surname or write a subroutine to identify the correct surname”

2 Helpful Report

Posted 4 years ago