Hi Keith,
Thank you for your review. We are sorry to hear you are disappointed with the chain. We have sent you a separate message. This is our heaviest rolo chain so I'm afraid we cannot offer an alternative. If you are unhappy with the necklace you are welcome to return for a refund. We look forward to hearing from you. Best wishes Honey Willow.
Hi Linda,
Thank you for your reviews. We hope she likes wearing her necklace and her 70th birthday was a great celebration. We look forward to seeing you again. Best wishes Honey Willow.
Hi Cara,
We are sorry that your parcel was subject to a rare delivery issue with the courier.
Once we were made aware that your order had not been delivered we worked to get it resolved straight away. We are glad that it was delivered shortly afterwards. We are sorry that your gift missed your mother's birthday but we hope she likes her necklace. Best wishes Honey Willow.
