“Not a long wait at immigration and case already coming through in the baggage claim hall . Plenty of free luggage trolley and plenty of staff to assist you if needed .”
“Upon arrival at Punta Cana airport you had us down as staying at the Iberostar Punta Cana when we were actually staying at the Grand Bavarro. We asked you to change the details for our return journey but you didn’t. This meant that you went to the wrong hotel and we ended up waiting 45 minutes for you to turn up.”
