vädra Reed Diffuser – Midnight Aurora | 140ml Reviews

3.7 Rating 6 Reviews

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“Very little smell. Very disappointing”

Helpful Report

Posted 2 months ago

Hi Ruth, Thank you for taking the time to leave your review. We’re sorry to hear your experience wasn’t as expected. We’ve reached out to you directly to look into this further and assist 😊 Best, Team grüum

Posted 2 months ago

“This diffuser is still as strong in fragrance as the day I opened it over 10 weeks ago and hardly much has been used up. It’s fantastic and because of the longevity it is brilliant value for money. I have three other fragrances but not opened them yet. I would definitely recommend these to anyone wanting a long lasting, amazing smelling reed diffuser.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your kind words! It’s great to hear you’re getting such long-lasting fragrance from the diffuser. We’re really pleased it’s performing so well for you and that you feel it’s such good value for money - and it sounds like you’ve got some lovely scents still to look forward to! Thanks again for your support, and if you ever need any help, just let us know. Warm regards, Alex - Team grüum

Posted 2 months ago

Doug Overton

Verified Reviewer

“Very satisfied with this purchase as I have been all the products from Grüum I would throughly recommend.”

Helpful Report

Posted 3 months ago

Hi Doug, Thank you so much for your kind feedback! We’re really pleased to hear you’re enjoying the vädra Reed Diffuser – Midnight Aurora, and it’s wonderful to know you’ve been happy with your other grüum products too. Your recommendation means a lot to us. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Contacted Grüum about these reed diffusers to return, they really don't work at all, had two reed diffusers open for a little over 2 months, they will not evaporate, throws zero fragrance. It's all of the reed diffusers effected by same problem, the formula is clearly very wrong. Faced with having to pay return postage myself and that will cost more than the refund from here in the Channel Islands. Today I made the decision to finally dispose of all three diffusers I had (One was given to friend who binned hers a while ago for same reason) A real shame because they were all still full. As I say, they refuse to evaporate and therefore do not work as a reed diffuser. Reformulation is desperately required. I think with a problem this bad Grüum should have covered the return P&P themselves.”

Helpful Report

Posted 4 months ago

Dear Jonathan, Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience with the grüum Reed Diffuser Set, and we truly appreciate you explaining the issue in such detail. We are sorry to learn that the diffusers did not perform as expected and that you experienced little to no fragrance throw, even after having them open for some time. That is certainly not the experience we want our customers to have. While diffuser performance can sometimes vary depending on factors such as room temperature, airflow, and reed saturation, we completely understand how frustrating it must have been for the product not to work as intended. As a small business we do have standard return policies in place; however, we completely understand your concerns and appreciate you raising them. Your feedback about the formula and performance of the diffuser will be passed directly to our product team for review, as comments like yours help us improve future batches and products.If you have not already done so, please do contact our support@gruum.com so we can look into this further and assist you directly. Thank you again for taking the time to leave your honest review. We are truly sorry that this product did not meet your expectations. Kind regards, Team grüum

Posted 4 months ago

“The bigger options are alot better also one of my favourites is land of nod, Not tried all just yet but most smell lovely in the new jars currently using forgotten woodlands and it smells very outdoorsy.”

1 Helpful Report

Posted 5 months ago

Hi, Thank you so much for sharing your thoughts! We’re so glad you’re enjoying Forgotten Woodlands — “outdoorsy” is such a perfect way to describe it. It’s great to hear the bigger diffusers are hitting the mark, and we hope you have fun discovering more of the scents in the range! Warm regards, Andrea – team grüum

Posted 5 months ago

Peter Garget

Verified Reviewer

“It smells lovely”

1 Helpful Report

Posted 5 months ago

Hi Peter, Thank you for your feedback! We’re delighted to hear that you’re enjoying the lovely scent of the vädra Reed Diffuser in Midnight Aurora. Warm regards, Andrea – team grüum

Posted 5 months ago