søp Hand Soap – Sweet Mandarin | 35g Reviews

4 Rating 4 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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MARGARET ATKINSON

Verified Reviewer

“Love these soaps and they smell gorgeous”

Helpful Report

Posted 2 months ago

“I don't know what's happening with the hand soap. But the last few ive bought seem off. Not smooth, not lathering up is like they are out of date. Gruum had replaced 2 of these for me but ive still got the same issue.”

Helpful Report

Posted 5 months ago

Hi there, Thanks so much for sharing your experience with our søp Hand Soap – Sweet Mandarin. We’re sorry to hear it hasn’t been quite as smooth or lathering as you’d expect lately. We really appreciate you giving us the chance to replace a couple of bars already, and we want to make sure you get the best from our products. Sometimes, slight changes in storage conditions can affect texture, but we’re committed to delivering consistent quality. Please feel free to reach out to our customer care team anytime at support@gruum.com— we’d love to help you find the perfect solution and get your favourite soap back to its best. Thanks again for your continued support! Best wishes, Andrea - team gruum

Posted 5 months ago

“Doesn't lather that well and quite soft.”

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Posted 6 months ago

Hi, Thanks for taking the time to share your thoughts. We're sorry to hear the soap didn’t quite meet your expectations. Our solid soaps are formulated with natural ingredients and are free from synthetic foaming agents, which can sometimes result in a gentler lather than traditional soaps. These bars create more of a creamy layer that cleans and moisturises the skin at the same time rather than a lather. That said, we understand everyone has different preferences, and your feedback is really helpful as we continue to improve our products. If you have any questions or would like to try an alternative from our range, feel free to get in touch at support@gruum.com - we’re always happy to help. Warm regards, Andrea - team gruum

Posted 5 months ago

“I have used sweet Mandarin soap plenty of times. I still love it has much as the first time I used it.”

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Posted 6 months ago