søp Hand Soap – Sweet Mandarin | 35g Reviews

3.6 Rating 5 Reviews

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grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Elizabeth Wood

Verified Reviewer

“Disappointed in the hand soap. They are waxy, like candle wax, do not lather up and turn to mush towards the end. Positive is the pleasant aroma.”

1 Helpful Report

Posted 4 weeks ago

Hi Elizabeth, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoy the pleasant Sweet Mandarin aroma, although we’re sorry that the texture and lather weren’t what you expected. We also appreciate your comments about the bar becoming softer towards the end of its use. We’ll make sure your feedback is passed on to our product team, as comments like these are really helpful when we’re looking at ways to improve our bars. Thank you for giving grüum a try and for sharing your honest experience with us. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

MARGARET ATKINSON

Verified Reviewer

“Love these soaps and they smell gorgeous”

Helpful Report

Posted 10 months ago

“I don't know what's happening with the hand soap. But the last few ive bought seem off. Not smooth, not lathering up is like they are out of date. Gruum had replaced 2 of these for me but ive still got the same issue.”

1 Helpful Report

Posted 1 year ago

Hi there, Thanks so much for sharing your experience with our søp Hand Soap – Sweet Mandarin. We’re sorry to hear it hasn’t been quite as smooth or lathering as you’d expect lately. We really appreciate you giving us the chance to replace a couple of bars already, and we want to make sure you get the best from our products. Sometimes, slight changes in storage conditions can affect texture, but we’re committed to delivering consistent quality. Please feel free to reach out to our customer care team anytime at support@gruum.com— we’d love to help you find the perfect solution and get your favourite soap back to its best. Thanks again for your continued support! Best wishes, Andrea - team gruum

Posted 1 year ago

“Doesn't lather that well and quite soft.”

Helpful Report

Posted 1 year ago

Hi, Thanks for taking the time to share your thoughts. We're sorry to hear the soap didn’t quite meet your expectations. Our solid soaps are formulated with natural ingredients and are free from synthetic foaming agents, which can sometimes result in a gentler lather than traditional soaps. These bars create more of a creamy layer that cleans and moisturises the skin at the same time rather than a lather. That said, we understand everyone has different preferences, and your feedback is really helpful as we continue to improve our products. If you have any questions or would like to try an alternative from our range, feel free to get in touch at support@gruum.com - we’re always happy to help. Warm regards, Andrea - team gruum

Posted 1 year ago

“I have used sweet Mandarin soap plenty of times. I still love it has much as the first time I used it.”

Helpful Report

Posted 1 year ago