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freja Hair Fragrance - Bluebell & Moss | 9ml | grüum Reviews

1.5 Rating 2 Reviews
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About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous
Verified Reviewer
“Be aware this is NOT AS ADVERTISED! The scent is actually Bluebell and MUSK. Was extremely disappointed on arrival. In addition to that, you have to pay to return the item! Sad to see the title and description still haven’t been changed even though customer service was notified. Will be reporting to trading standards.”
Helpful Report
Posted 4 weeks ago
Hi there, Thank you for taking the time to share your feedback, we’re really sorry to hear about your disappointment. We’ve now updated the product name on our website to Bluebell & Musk for extra clarity. The fragrance itself does contain bluebell, moss, and musk, and all ingredients are fully listed in the product description to help customers make an informed choice before purchasing. We appreciate you raising this with us as it helps us improve how we present our products. Thank you again for your feedback. Mikaela – Team grüum
Posted 3 weeks ago
Jacqueline Garcia
Verified Reviewer
“Smell is amazing! I’m a bit disappointed with the way to use it as the spray is not disseminating the product it’s more like spitting small amounts of product that need to be massaged to be absorbed by the hair.”
Helpful Report
Posted 4 weeks ago
Dear Jacqueline, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you love the scent of the freja Hair Fragrance – Bluebell & Moss, though we’re sorry to hear that the spray application hasn’t met your expectations. That’s certainly not the experience we want for our customers. Your feedback is really valuable, and we’d appreciate the opportunity to look into this further for you. Please don’t hesitate to reach out to us at support@gruum.com we’d be more than happy to help. Kind regards, Team grüum
Posted 4 weeks ago
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