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Luscious Lips Gift Set, grüum, Lip Conditioners. Skin Care, Self Care Gifting, Planet Friendly, Vegan Reviews

4.2 Rating 6 Reviews
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About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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I found the website easy to use,and the delivery time excellent. I ordered 2 of the same product, one for me and one for a friend for Christmas. (lip conditioner) I love the product, but my friend was practically raving about it she was that delighted with it. Also ordered myself a deordorant which I find to be really good. I will be using the website again at some point.
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Posted 1 week ago
My daughter absolutely loves it.
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Posted 4 months ago
Evie Robinson
Unverified Reviewer
After a 10 day wait I received the wrong item, on Saturday 14th I emailed their customer service asking them to correct the order in time for Christmas and now on Thursday 19th have still not received a response. I have also tried submitting a request via their portal and also no response. I have been a regular customer for a couple of years now and I even have a subscription so this is VERY disappointing, I expected better, more efficient customer service.
1 Helpful Report
Posted 1 year ago
Hi Evie, Thanks for taking the time to leave a review. Sorry to hear that you received the incorrect items with your order. I have had a look and I can see that one of our team has now helped resolved this matter for you and I hope you now have the correct items. If you need any further assistance then please do not hesitate to reach out to us at support@gruum.com and we will be happy to help. Thanks again. Warm regards Mikaela-Team gruum
Posted 1 year ago
I used to be a big fan of Lush, but stopped using them when I discovered Gruum. Love the ethos of the company. Adore the shampoos, roller perfumes and skin care. The gift sets make excellent presents; have bought several so far. Find them very hard to give away. So I usually end up buying two, so that I can keep one myself!
3 Helpful Report
Posted 1 year ago
Claire Cutts
Verified Reviewer
Purchased a lip oil for my Mum last Christmas and she loved it so when I saw a gift set of them it was a perfect gift for her!
1 Helpful Report
Posted 1 year ago
First off - the price is incredible for what you get! The lip conditioners are great and work to soften the lips, though they absorb quickly so you have to reapply often. Not a problem for me as I reapply lip balms very often anyways. The cranberry one is the most softening and nourishing - love it. The peppermint is very tingly which some people might not like. Also, it tastes rather unpleasant when you accidentally get it in your mouth but overall it’s a great set, perfect for the cold months ❄️
3 Helpful Report
Posted 1 year ago