kärlek Facial Clay Mask – Yellow | 20g Reviews

1.5 Rating 2 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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“I'm afraid I didn't get on with this product at all. It just wouldn't melt, no matter how long I had it under the warm running water. What I did get was a very oily residue on my hands, and the smell was unpleasant. It smelled like chemicals. I've loved all the other products I've purchased, but unfortunately I won't be purchasing particular product again.”

Helpful Report

Posted 2 months ago

Hi Liz, Thank you for sharing your experience with the kärlek Facial Clay Mask – Yellow. We’re sorry to hear it didn’t work as expected. The mask is designed to melt upon contact with warm water, creating a smooth paste. However, we understand this may not have been the case for you. The oily residue you mentioned could be due to the natural oils in the mask, which are included to nourish the skin. If you found the scent unpleasant, we apologize for any discomfort caused. We appreciate your feedback and will pass it on to our product development team for consideration. Best regards, Andrea - team gruum

Posted 2 months ago

Sharon Hayton

Verified Reviewer

“This was good once it was on but I found it really diffcult to apply in the first place as the bar is so solid Shame as everything else I've had from gruum, has been amazing”

2 Helpful Report

Posted 4 months ago

Hi Sharon, Thank you so much for your kind words about our other products—we’re really glad to hear you’ve had great experiences with grüum overall! 💚 We're sorry to hear that the Facial Clay Mask was difficult to apply due to its firmness. The bar is designed to soften with water, but we understand that if it feels too solid, it can make application tricky. Your feedback is really helpful, and we’re sharing it with our product team as we continue to improve the formula and user experience. Thank you again for your support and honesty! 💛 Warm regards Mikaela-Team gruum

Posted 4 months ago