kärlek Facial Clay Mask - Green | 20g Reviews

3.8 Rating 37 Reviews

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grüum is a young British brand that’s
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“Mask Mayhem! Was super excited about this product, as I love all my other Grumm products. Went on green as expected, however would not wash away with warm water. It left a think claggy residue with took 10 mins to wash off using multiple facial cleansers. Clay smeared on basin, taps and anything you touched. It had to scrub it properly to get it off. Green smears all over my Grumm cleanser bottle which I cannot remove.... Super disappointed”

1 Helpful Report

Posted 1 month ago

Hi Laura, Thank you for taking the time to share this. I’m really sorry to hear the Green Clay Mask didn’t wash off easily and left a residue and marks on surfaces—that’s certainly not the experience we aim for. We’d like to make this right. If you’re willing, please reply here with a bit more detail by contact us at support@gruum.com so our team can investigate and arrange a suitable solution. Again, we’re sorry for the hassle this caused. We value your feedback and will use it to improve. Kind regards, Team Gruum

Posted 1 month ago

“Absolutely beautiful”

Helpful Report

Posted 4 months ago

“I wanted to like this because I think it sounds great but it was so sticky and horrible to put on I can’t use it again. After I put it on my face I realised that it was really sticky and I couldn’t get it off my hands. I had to use soap to scrub it off my hands and then a flannel to get it off my face. It made my face quite hot and irritated and I don’t have sensitive skin. Sadly going to have to throw it away. Can’t see any benefits to my skin after use.”

2 Helpful Report

Posted 9 months ago

Hi Amy, Thank you for your honest feedback—we’re really sorry to hear about your experience with the face mask. That definitely doesn’t sound right, and we completely understand your frustration. We appreciate you giving it a try and sharing such detailed insights, as it helps us improve. If you’re open to it, we’d love to learn more and make things right—please feel free to reach out to us directly at support@gruum.com. Your comfort and satisfaction mean a lot to us. Warm regards Mikaela-Team gruum

Posted 9 months ago

“Awful texture and can't get rid of the staff in my hand .. my face got lots of spots after .. no I would not recommend.”

1 Helpful Report

Posted 11 months ago

Hi Ella, Thank you for taking the time to write a review about your recent purchase at Gruum. I am sorry to hear that the Facial Clay Mask was not as expected. We hope our products work for all our customers although we appreciate this is not always the case. I have passed your feedback on to our Product Development Team as this helps us to identify where we can improve. If you need anything else then please get in touch with us at support@gruum.com and one of our team will be happy to help. Thanks again for your review. Warm regards Mikaela-Team Gruum

Posted 11 months ago

Lee Williams

Verified Reviewer

“Works well, skin feels really nice after. Will be used quick quickly as I have a beard. My wife applied it betterand more easliy to her face , she loves Gruum products as well.”