händ Hydrating Hand Cream | 50ml Reviews

4.6 Rating 188 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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“Love it. Just got it delivered today but it is already in my pocket with me . Beautiful smell and heavenly feeling after applying it. Just wish it will come in bigger packaging as well.”

Helpful Report

Posted 1 year ago

“Much as I like the hand cream and the packaging designs, I have arthritis and cannot squeeze the bottle to get at the contents.”

Helpful Report

Posted 1 year ago

Hi Elaine, Thank you for writing a review, we appreciate it as a growing business as it allows us to identify areas we can improve. Regarding the design of the plastic bottles, we have made them that way to make it easier to fit them into a package and deliver them through a letterbox. This helps us reduce our carbon footprint by not sending multiple parcels. However, we understand your concern and are actively looking into ways to improve the design. I have passed your feedback to our Product Development team for them to consider. Thank you again for taking the time to leave a review and if you need anything else please get in touch with us at support@gruum.com. Best regards, Helen

Posted 1 year ago

“Absolute gorgeous hand cream, smells great and soaks in well. The packaging is so awful I can’t buy again. The bottle is so rigid it hurts to squeeze it. Probably okay if you’re young and strong. Lots of wasted product.”

Helpful Report

Posted 1 year ago

Hi Jo, Thank you for taking the time to write a review. It's great to hear you love the smell and feel of the händ Hydrating Hand Cream. I'm sorry that the bottle is hard to use, some people find it useful to leave the bottle upside down for a bit to get more product out so maybe this might be useful to you. Regarding the design of the plastic bottles, we have made them that way to make it easier to fit them into a package and deliver them through a letterbox. This helps us reduce our carbon footprint by not sending multiple parcels. However, we understand your concern and are actively looking into ways to improve the design. I have passed your feedback regarding the design to our product development team. Thank you again for your review and should you need anything else please get in touch with us at support@gruum.com. Warmest regards, Helen

Posted 1 year ago

“Absolutely gorgeous hand cream that smells wonderful and the softness lasts!”

Helpful Report

Posted 1 year ago

Hi Fiona, I wanted to thank you for taking the time to write such a nice review about our hand cream. It is always great to hear when a customer enjoys using their products, and as a growing business, we truly appreciate your support. I am happy that you enjoyed the smell of our händ Hydrating Hand Cream, I have passed your great feedback to our product development team. Thank you again for your feedback. Warmest regards, Helen

Posted 1 year ago