Sleep Set Reviews

4.7 Rating 156 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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“The first order never arrived, but I was happy the team sent another. However, the parcel arrived soaking wet - I thought it got damaged initially from transit, but after opening it, the sleep mist had leaked (it was not screwed on properly). This was disappointing, and only under half of the mist was left. From what was left, it smelled beautiful and was lovely to sleep to; however, the smell didn't last very long. I couldn't use the fizzers and soap bar because they were damaged. Overall not a great experience really!”

Helpful Report

Posted 2 years ago

Hi Lucy, Thank you for bringing this to our attention. I'm so sorry that your replacement order arrived damaged and for any inconvenience this caused. This is certainly not how we expect our orders to arrive so I've passed this feedback over to our packing team to be aware of. Please can you email support@gruum.com so that we can get this sorted for you. Many thanks.

Posted 2 years ago