Face and Body Duo Reviews

4 Rating 23 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Polly Sambrook

Verified Reviewer

“I went for a deal it'd found online. Spent £20, chose 5 items. 1 yr later, confusion, a million emails to a million addresses and no recompense, I get 2 crappy pieces of soap I'm not even sure i ordered ! Charcoal soap has melted all over my sink and stuck to any limescale. It now looks like I have never cleaned sink. Crap”

Helpful Report

Posted 6 months ago

Hi Polly, Thank you for sharing your experience—we’re really sorry to hear things didn’t go as expected. That definitely doesn’t sound ideal, and we’d love to understand more about what happened so we can look into it properly. If you’re open to it, please drop us a message at support@gruum.com with your order details and we’ll do our best to help. We truly appreciate your feedback—it helps us improve and support our customers better. Warm regards Mikaela-Team gruum

Posted 6 months ago

Justin Carroll

Verified Reviewer

“The face soap is good and has lasted really well but the body soap as nice as it is just doesn’t last as long as I would expect compared to other body soaps which is very disappointing.”

Helpful Report

Posted 2 years ago

Anne Fernandez

Verified Reviewer

“I have not used the products yet as I want to finish existing products. Gave 3 stars as not able to post otherwise.”

Helpful Report

Posted 2 years ago

Zarina Mitchell

Verified Reviewer

“Personally these products are not for me but that is just my view ...”

Helpful Report

Posted 2 years ago

We always hope that our products are enjoyed by our customers, but we also understand and appreciate that not every product is for everyone. Thanks for your feedback.

Posted 2 years ago

Alison Rolfe

Verified Reviewer

“Too small for body soap”