“Had to stop using as my eyes were sore all day, kept trying but it didn't work for me. Such a shame, had to buy another brand of sensitive mascara instead which isn't cheap!”
Thank you for your review. We are sorry to hear you have reacted to one of our products. Every individual is unique in their chemical and biological make-up, it is therefore impossible to create skin care products that are suitable for absolutely everybody. We select our product ingredients with great care, to minimise the potential for allergic reactions and sensitivities. Even natural ingredients can cause reactions and some people can be just as sensitive to them as to synthetic chemical ingredients.
If you would like to return this to us we would be happy to provide you with a full refund or exchange. To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
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“Having got lots of silly allergies alongside a serious eye condition. I have exhausted many possibilities of mascara made by leading brands. All result in red eyes. I tried this a year or so ago and It's been a godsend. No red eye and full looking lashes. If you have sensitive eyes and think mascara is out of the question, try this!”
Thank you for your feedback we are very sorry to hear that your order never arrived. Unfortunately due to an incorrect address provided at checkout your parcel was delivered to the wrong address. Our customer care team responded promptly to your enquiries and a replacement was sent out to you free of charge on the 28th December. Please do get in touch with our customer care team if your order has not arrived again.
