“After reading all the glowing reviews, I expected a lot of this mascara especially given the price. So how does it compare to a mascara that you can buy on the high street? It didn't make my lashes look long & thick, as some other reviewers suggested it would. It was not gentle - in fact it made my eyes sting! And it didn't stay put! Once my eyes started stinging, they ran and the mascara quickly smudged everywhere. If you want to buy this mascara because of the ingredients, that's fair enough, but don't be under the illusion that it is any better cosmetically than other, cheaper mascaras. Personally I don't think it's worth the price!”
Thank you for your review. We’re sorry to hear you’ve had a negative experience with our mascara. We do however have a no quibble guarantee so if you were unhappy with any product you have purchased, directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days of purchase.
To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
“Have been looking for a not tested on animals/vegan product for a while. Have tried several by they either flake or are just useless. But I found this amazing product thanks to a friend. I am in love with your products and can't wait to purchase more.”
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
What skin type or concern was this product purchased for?
“A good volumising mascara .... it's Quite thick on the brush so I'm finding I need to use a dry brush too. So Good to know that it's a natural product”
How likely are you to recommend this product to a friend?
What is the age of the user of this product?
“I had high hopes for this and although the application and thickness are great, I find that at the end of the day my eyes are sore. I haven't had this with other organic mascaras.”
Thank you for your review. We are sorry to hear you have reacted to one of our mascara. Every individual is unique in their chemical and biological make-up, it is therefore impossible to create skin care products that are suitable for absolutely everybody. We select our product ingredients with great care, to minimise the potential for allergic reactions and sensitivities. Even natural ingredients can cause reactions and some people can be just as sensitive to them as to synthetic chemical ingredients.
If you would like to return this to us we would be happy to provide you with a full refund or exchange. To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
