Thank you for your review. We are sorry to hear you had a negative experience with our sun lotions. Our Sun Care range is water repellent rather than [water proof](https://www.greenpeople.co.uk/beauty-hub/blog/the-truth-about-waterproof-sun-creams) so we recommend covering up whilst in the ocean and re-applying once you are out of the water to ensure optimum protection.
We do however have a no quibble guarantee so if you were unhappy with any product you have purchased, directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days of purchase.
To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
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“I bought this sunscreen as I was looking for an organic, less toxic and more environmentally friendly product. It is all of these things. I had been concerned that it might be difficult to use -sticky, leaving a whitish cast etc but this hasn't been the case. I followed advice to apply in small amounts and found that it absorbs well, leaving my skin soft, non -greasy and no residue. Thanks a million and I've already recommend to family and friends.
Thanks a million.”
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“This sunscreen is without doubt the best I've ever used. Fully tested spf 30 non greasy and soaks right in. Best part ofcourse though is that it's entirely natural ingredients without all the nasty chemicals in typical sunscreen products.”