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“Firstly, I'm not going to say it's bad as that would be unfair; it's not bad, I liked it but my hair sadly, did not. As someone with long, bleached, very thick and coarse hair it does need a lot of very moisturising products and I can tell straight away by the consistency of a conditioner whether it's going to be moisturising enough. This was sadly too runny and I really struggled to get a comb through after, took ages to dry and after drying i was conscious of how bushy my head was looking. But I really like it's free from all the nasties and silicones, and the colour did look brighter after using the shampoo and conditioner combo. I will try it again (maybe I was just having a bad hair day) but if you have hair like mine that simply won't quit then maybe this isn't for you.”
Thank you for your review. We’re sorry to hear you’ve had a negative experience with one of our products. It sounds as though you may want to try our [Moisturising Conditioner](https://www.greenpeople.co.uk/moisturising-conditioner-200ml) or our [Quinoa Conditioner](https://www.greenpeople.co.uk/quinoa-artichoke-conditioner-200ml). If you would like to try these options please email organic@greenpeople.co.uk with your request and address.
We also have a no quibble guarantee so if you were unhappy with any product you have purchased, directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days of purchase.
To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
Thank you for your review. We are sorry to hear that our Intensive Repair Shampoo was making your hair tangly.
We would recommend using our Moisturising Shampoo. We would be more than happy to provide you with a sample, please contact our customer care team at organic@greenpeople.co.uk and they will be able to arrange this for you.
