Hi there!
I am so sorry to hear this, please do let us investigate.
I will contact you via email alternatively please do email us on greaterskies@greaterskies.com.
Thank you!
With kind regards
Dennis
Hi there!
Thank you very much for your feedback, please can we help?
Could you email us on greaterskies@greaterskies.com?
We will do our best to help although it seems you did not attach his name to the map's personalisation.
Thank you!
With kind regards
Dennis
“For a friend’s birthday we decided to give her something special, and this is it!
Not only the idea is great, but the result is even more than i expected. even if we did not choose the biggest format, it is perfectly readable and great to look at. Top quality!!”
“Although the presentation is nice it’s hard to tell where my address is in relation to the constellation. I guess I wanted to know how the stars were aligned on the night of my birth at the house I was born in. My a short narrative could’ve helped”
Hi there!
Great feedback! We do send some facts a few days after you receive your map.
Your location in terms of the map is always in the middle looking directly above the stars.
Although the map's orientation is mirrored meaning that you are looking from above the stars rather than under it much like you holding the map in front of you.
This is how traditionally starmaps were made.
More than happy to answer questions on greaterskies@greaterskies.com
With kind regards
Dennis
“For my brother’s 60th Birthday gift I gave him a chart of the skies at the time of his birth. Everything about it was perfect, I loved it and he loves it. I will recommend and I may well be ordering another for someone else in the future. Delivery was fast too. Thank you”