“I’m cross with you. I have bought from you murals, other paint, wallpaper and now a new paint. I have complained to your stupid robot and got gobbledegook back from this amazing (not) AI creation of mankind. I like your products but not Divine Damson. I looked on your chart and I know that via computer through the waves to me I am going to get another colour but not a maroon red. On Google, it says damsons are ‘deep blue-black or purple’. I’ve put it on the fireplace and above area. Damsons are not dark red!!!! Tell your robot to turn off its platitudes as well. Do keep in mind that most of us cannot go into a shop and see your products so we rely on each colour on your website to be as accurate as possible.”
Thank you for sharing your feedback. We are sorry to hear that Divine Damson did not meet your expectations. We appreciate your points about colour accuracy and understand how important it is to rely on online representations when you cannot visit a store. Your comments will be passed on to help us improve our product information.
“I love your products so I have bought an indulgent can of Divine Damson. It is inspiring me to get painting a masterpiece to put up over the fireplace.”
Thank you for your lovely feedback. We're so pleased to hear Divine Damson has inspired your creativity — we’d love to see the finished piece once it’s up.
