Thank you for your feedback. We’re sorry to hear you were disappointed with the coverage of our Interior Gloss. We appreciate you taking the time to share your experience and will pass your comments on to our team.
“A very unique colour of paint so opted to first get a sample pot. Glad I did, the colour was perfect. So purchased a larger tin.
On both occasions, the paint was delivered promptly and securely.
Very happy with ease of the process and happy to come back in the future.
Thanks
Kris”
Thank you for your lovely feedback, Kris. We’re delighted to hear you found the perfect colour and that your orders arrived promptly and securely. We look forward to welcoming you back in the future.
We’re sorry to hear you were disappointed with your experience. We’d really like the opportunity to understand what went wrong and see how we can help.
Please reach out to our team at help.is@grahambrown.com, and we’ll be happy to look into this for you.
“After looking at just about every teal coloured paint on the market, I knew that Jewel in the Crown was my perfect colour.
Our decorator tried to convince me to have another well-known brand mix the colour for me, (he gets a discounted price with them), but I was adament that only this one would do.
I was so delighted when it was done, even he admitted that it was a lovely colour, and visitors always comment on its rich beauty.
Imagine my huge disappointment when just a few days later, someone brushed gently against it and it left a powdery mark. Since then, we've found that the lightest of touches marks, and there's no way of getting rid of them without making an even larger mark!
I've given 2 marks for the absolutely stunning colour, but I've taken 3 off for the disappointment and waste of money. Sadly I shall have to go back through some of those other teal paints so that this one can be covered up.”
