“First time buyer, and I expected a gorgeous deep blue colour for our our, but this is looking more like the smurfs! I’ve put two layers on from this runny paint that’s so hard to handle and decided to just go back to our tried and tested Farrow and Ball paint. Wish I had just went with them to begin with. Safe yourself the time and energy folks!”
Thank you for your review and we are very sorry to hear about your experience with the paint and the finish achieved.
We appreciate your feedback and understand your disappointment. Please do reach out to our team at help.is@grahambrown.com so we can look into this further for you and assist you directly.
“What a let down on the paint. Ran a test area and if you like doing 4-5 coats of streaky eggshell then this paint for you! Doesn’t cover white undercoat MDF skirtings and panelling at all well - cost alot for the watered down cr*%p it is. Streaky and hard work (I’ve painted houses for many years and know good paint from poor paint ). Customer went to farrow and ball in end to get replacement paint and job was finished job in two coats with that.”
We’re really sorry to hear about your experience with our paint and that it didn’t meet expectations. We understand how frustrating this must have been, especially given your experience with decorating.
We’d like to look into this further and help resolve the issue for you. Please could you reach out to us at help.is@grahambrown.com
with your order details, and our customer service team will be happy to assist.
Thank you for taking the time to share your feedback – it’s important to us as it helps improve both our products and service.
“This may be better if it is sprayed, but I was using a roller and I’m my no means a professional painter, however I painted the room white and this was supposed to be my accent wall. I also painted my doors and other areas and it didn’t look like how this came out. In the picture below 1 quart of the paint is on the wall. I tried going over the lighter areas but if I even so much as touched or go over the darker parts they just get darker. I left the edges because I didn’t but tape down and was gonna do it last. However it had so much splotchy areas I was trying to go over those areas to make them even. But the time I was done the paint was done. I didn’t have faith in it so I didn’t buy anymore. I actually had some paint from Amazon a small sample size I bought for furniture and I used that over it. The coverage was way better and looks decent. I’ll post a second picture with that paint over it and with the wall tape removed. I can still see some of the lighter areas but it looks ok now. But this paint made me think I was doing something wrong and then I used the other paint and it was fine. Maybe this is for more experienced painters however I would prefer something that’s easy to use and gives good results no matter what. I used Clare Paint for the rest of the room and it looks amazing and almost luxurious. I painted the other walls in white. This was supposed to be an accent wall. And I was not impressed.”
“I bought this to go with the mural I also bought. This colour was recommended but it did not match therefore I could not use it and I wasted my money”
“I was hesitant to spend so much money on a tin of paint but I am so glad I did.
I would not go back to the cheaper brands.
The only thing is I wish they sold a smaller size as we have nearly used a full tinand won’t have enough to touch up.”
