“I bought this as I have recently moved into a new home and wanted this wallpaper in a lobby area I have. It looks incredible ! ! Amazing design and pattern and high quality wallpaper. I love it”
Thank you for your lovely review. We’re so pleased to hear you love the design and are happy with the quality of the wallpaper. It sounds like it’s made a beautiful statement in your new home.
“I brought this paper last year and decorated this year, so pleased with how it went up beautiful quality, easiest wallpaper to hang. It was so good that I bought another lot of wallpaper for the hallway too.”
Thank you for sharing your experience. We’re so happy to hear the wallpaper was easy to hang and that you loved the quality. It’s fantastic that you’re using it again for your hallway—looking forward to seeing how your home continues to transform.
“It is a super lovely wallpaper. Gorgeous.
I am leaving my review because I used the calculator on their site to estimate the number of rolls needed. I ended up with one roll that had just a little bit taken from it and one other entire roll that wasn't even open. I tried to return the unopened roll and they wouldn't after the 30 days.
Totally get it but just keep in mind their calculator has you buy WAY MORE than what you need and they are not willing to take the overage. Be careful because they get you to buy more and won't take it back. I would recommend another site with a more flexible return policy.”
Thank you for your feedback and for bringing this to our attention. We're truly sorry to hear about your experience and understand how frustrating it must have been.
Our return policy is structured in line with standard practices across the interior design industry. We offer a 30-day return window from the date of purchase. This timeframe allows us to maintain business operations effectively—ensuring reliable cash flow, inventory management, and the ability to resell items in their original condition. Extended return periods can increase the likelihood of items being used, damaged, or devalued.
In fact, many consumer protection laws require only a 7–14 day window, so our 30-day policy is intended to offer a fair and customer-friendly balance. While some premium brands may offer longer return periods, they often do so by adjusting their pricing to account for the added cost.
We’ve also shared your feedback with our web marketing team to review the customer experience around dimension entry and roll quantity calculation, to help improve clarity and accuracy moving forward.
We truly appreciate your feedback. If there’s anything further we can do to assist, our customer service team would be happy to help at help.is@grahambrown.com.
We sincerely apologise again for the inconvenience you've experienced. If you're open to it, we’d love the chance to make things right—please don’t hesitate to reach out.
We’re absolutely thrilled that you took the time to share your fantastic feedback with our team at Graham & Brown! Wishing you all the best with your project, and we’re eagerly looking forward to the opportunity to welcome you back to our store in the future!
“Beautiful wallpaper that’s very expensive looking and chic. I used this paper to create an accent wall behind my bed. I hired someone to put it up as it’s not the peel and stick and requires paste. No issues with ordering or the delivery. Very happy with this purchase. Highly recommended.”
