Good Afternoon Ant,
We are so very sorry that your order which left our warehouse on Friday was not delivered by FedEx yesterday (Monday) as it should have been. I have been in contact with FedEx this afternoon and a case file has been opened and we expect to get this remedied for you ASAP.
I will follow this up with FedEx for an explanation but most importantly we want to get your order to you and will get this done as speedily as possible.
Best regards
