Sonata Ecofriendly Trough Planter Slate or Grey Steel Grey Reviews

1 Rating 1 Reviews

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

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Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Did the product suit your needs? No

“The product seems strong and durable. The reason for the poor score is simply that there aren't any instructions as to how to use the self watering system. The "ticket" attached to it only refers to removing the bungs for outdoor use. There seems to be no way to find out how to use it as intended, although a customer service person at Gardening Naturally was helpful. I have kept the trough as I'll manage to do something with it.”

Helpful Report

Posted 11 months ago

Hi, I am very sorry to see this. The self-watering insert is usually added as an extra if you would like to reduce the need for watering, to enable this, you insert the bungs and the tray insert and fill with compost above this point, when you water the pot, the water will slowly drip down into the basin beneath and will and on hotter days will evaporate back into the soil above, reducing the need for as regular watering. I will speak to our marketing team to see if we can get the "How to use" section updated on the website. Apologies for the inconvenience caused. Kind regards Gardening Naturally

Posted 11 months ago