Bergen Solid Oak 110cm Small TV Unit - Oak Reviews

4.7 Rating 3 Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

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Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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“Bergen Solid Oak 110cm Small TV Unit Product itself is fine once assembled and looks good, but the overall experience was frustrating. The first unit arrived faulty, so it took two deliveries/collections to finally get a usable item. The return process also took two attempts, which caused unnecessary inconvenience. Another issue is that the product requires assembly, which was not made clear on the website listing. That should be stated clearly before purchase so customers know what to expect. I also raised concerns about my consumer rights regarding faulty goods and the inconvenience caused, but these points felt largely brushed aside. I then had to spend my own money on packaging materials so the faulty unit could be sent back. The amount was small, but that is not really the point — it is the principle that customers should not be left out of pocket when resolving faults. In the end the cabinet is fine, but the customer service and returns experience let it down.”

Helpful Report

Posted 3 months ago

Mrs Kathryn H

Verified Reviewer

“This is a good-looking, solid piece of furniture that fits my alcove perfectly. The two drawers are very handy and the shelf is great for the PS5. Very smooth customer service and delivery. Some assembly required but very straightforward. Very pleased”

Helpful Report

Posted 5 months ago

Thank you for your lovely review. We’re glad the Bergen Solid Oak unit fits your alcove well, and that the drawers and shelf are proving handy. It’s great to hear the service and delivery were smooth, and that the assembly was straightforward. If you need anything else, just let us know. Warm regards, Team Furniture World

Posted 5 months ago

Author didn't leave any comments.

Helpful Report

Posted 8 months ago

Thank you for your fantastic review! We’re thrilled to hear you’re happy with the Bergen Solid Oak 110cm Small TV Unit - Oak. If you need anything else, just let us know. Warm regards, Team Furniture World

Posted 8 months ago